Visiting The Shard at London: Prices, Tips & Info

Plan Your Visit to The Shard

Planning your visit to The Shard ensures a smooth and enriching experience at this iconic London landmark. Here’s everything you need to know to make the most of your trip.

The Shard – Plan Ahead

Reservations

If you plan to dine at one of The Shard’s restaurants or attend a special event, make reservations in advance to secure your spot.

Events

Check The Shard website for information on special events, temporary exhibitions, and activities that may coincide with your visit. Planning ahead ensures you don’t miss any unique opportunities during your trip.

The Shard – Ticket Information

Purchase Options

Walk up tickets to The Shard can be purchased on the day, subject to availability. Online booking is recommended to secure your preferred time slot and to take advantage of any discounts or promotions.

Types of Tickets

The Shard offers various types of tickets, including General Admission and Cruise experiences. Each ticket type offers different benefits, such as skip-the-line access and special perks like drinks.

Pricing

Ticket prices vary based on the type of admission and the visitor’s age.

The Shard – Visitor Guidelines

Bag Policy

Large bags and backpacks are not permitted inside The Shard. Small bags and purses are allowed but will be subject to security screening.

Photography

Handheld cameras and smartphones are allowed for personal use. Professional photography equipment and tripods require prior approval from Shard staff.

Food and Drink

Outside food and beverages are not allowed. However, there are several dining options available within The Shard.

Smoking

The Shard is a smoke-free environment. Smoking, including e-cigarettes, is strictly prohibited throughout the premises.

Dress Code

Visitors are advised to dress comfortably and appropriately for the weather. The observation deck is partially open-air, so layering is recommended.

The Shard – Amenities

- Dining:
The Shard features several high-end restaurants, including Aqua Shard, Oblix, and Hutong, offering a variety of cuisines and stunning views.

- Gift Shop:
Located near the entrance, the gift shop offers a wide selection of souvenirs, memorabilia, and gifts.

- Restrooms:
Restrooms are available throughout The Shard and are fully accessible. Baby-changing facilities are also provided for visitors with young children.

The Shard - Accessibility

- Wheelchair Access:

The Shard is fully accessible from ground level all the way up to the open-air Level 72, with disabled toilet facilities situated on Level 1 and Level 68. The viewing platforms do not have fixed seating but the venue does supply them on request if needed. The staff receive regular training that includes disability awareness.

- Service Animals:
Service animals are welcome at The Shard. Please ensure they are properly identified and remain under control at all times.

The Shard - Best Times to Visit

- Peak Hours:
Afternoons and weekends tend to be the busiest times. For a quieter experience, consider visiting in the morning on a weekday.

- Special Events:
The Shard hosts various special events and activities throughout the year. Check the Shard’s website for information on upcoming events that may enhance your visit.

- Weather Considerations:
The observation decks include an open-air section, which may be less enjoyable in severe weather. Check the weather forecast and The Shard’s website for updates.

FAQs for Planning Your Visit to The Shard

How can I purchase tickets for The Shard?

Tickets can be purchased online in advance or at The Shard’s entrance. Online booking is recommended to secure your preferred time slot and to take advantage of any discounts or promotions.

What types of tickets are available for The Shard?

The Shard offers various types of tickets, including General Admission and VIP experiences, each providing different benefits such as skip-the-line access and special perks.

What are the current ticket prices for The Shard?

Ticket prices vary based on the type of admission and the visitor’s age. For the most current pricing, check The Shard’s official website.

What is the bag policy at The Shard?

Large bags and backpacks are not permitted inside The Shard. Small bags and purses are allowed but will be subject to security screening.

Can I take photos inside The Shard?

Handheld cameras and smartphones are allowed for personal use. Professional photography equipment and tripods require prior approval from Shard staff.

Are food and drinks allowed inside The Shard?

Outside food and beverages are not allowed. However, there are several dining options available within The Shard.

Is The Shard accessible to visitors with disabilities?

Yes, The Shard is fully accessible with elevators, ramps, and accessible restrooms throughout the venue. Service animals are also welcome.

What amenities are available at The Shard?

The Shard features several high-end restaurants, a gift shop, and restrooms with baby-changing facilities to enhance visitor comfort.

When are the best times to visit The Shard?

For a quieter experience, consider visiting in the morning on a weekday. Afternoons and weekends tend to be the busiest times.

Are there any special events or programs at The Shard?

Yes, The Shard hosts various special events and activities throughout the year. Check The Shard’s website for information on upcoming events that may enhance your visit.

Is this the venue's official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.